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ADDRESS (ALSO FOR RETURNS):
BALCONY SHOP 6
GUILD MARKET HALL
For Over 14 Years now, Viva Hate has carved out it's own market in the Alternative community.
Originally inspired by Punk, Viva Hate has since provided merchandise to fans of all alternative music genres, as well as film, gaming, internet humour and T.V. show followers.
We have also sold our Merchandise to all 6 Continents, providing our products to over 60 countries. We've even sent something to the North Pole!
We pride ourselves on our quick delivery, down to Earth approach and Official Merchandise.
With over 20,000 customers, you can't go wrong!
From July 2007, we branched out into the real world and created our first shop.
We're based in the Guild Hall Market, Derby, on the Second floor. Here you will find a lot of the merchandise featured on our website plus lots of other stuff.
Monday: 10am - 4pm
Tuesday: 10am - 4pm
Wednesday: 10am - 4pm
Thursday: 10am - 4pm
Friday: 10am - 4pm
Saturday: 10am - 4pm
So, what the hell does 'Viva Hate' mean? Why choose it as a shop name?
'Viva Hate' is the name of former Smith's singer Morrissey's first album. We're big fans of Morrissey as he has a hatred for pretty much everything and is arrogant enough to voice it openly. As such we chose to name ourselves after something to do with him.
Where do you get all your stock from?
That would be telling, wouldn't it! We actually have a LOT of suppliers from all over the world. All our stock is official merchandise and in fact, we work with several regulatory bodies to make sure other shops don't sell fake merchandise.
Where do you ship?
We ship everywhere! Any country, any item. This excludes some of the handcuffs and similar items purely, as customs will view them as 'weapons'...Oddly.
I purchased an item costing 9.99 but i've been charged 15.68 on my bank account. Why?
This is because you're an American and you have brought in UK POUNDS from a UK SHOP. Your currency is in DOLLARS and 15.68 DOLLARS is the same as 9.99 UK POUNDS.
We really shouldn't have to put this on the FAQ but it happens so often.
Will you sell my homemade jewellery/plush/clothing?
Of course we will! We try and encourage new ideas as we feel the alternative scene is slowly becoming stagnant with 'labels' and a change in direction to the good old day is needed! (Seriously, Iron Fist is just as 'Alternative' as Topshop...). If your stuff is good, who knows, we might even be able to make it a regular thing with you.
Where is my item?
Have you ordered inside 28 days? If so, it's somewhere in the queue to be shipped out. This could mean anything from having just taken payment, had to re-order the item in, had to wait for one of several items you've ordered to arrive in stock, or it's sitting in the outbox ready to ship. If it's been longer than 28 days, best contact us on 01332 332466 or email me (Head Of Internet Orders) directly on firstname.lastname@example.org.
Are you a big company?
No. In short. We're a small independent shop in Derby City Center. There are three of us working here. We do offer work experience as well for any kids wanting to get a feel for the surreal so feel free to ask us about it!