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Refunds & Store Credit

  Any Item(s) purchased must be returned within: 
*14 Days of receipt 
 
Return Policy Details: 
* Item(s) must be in perfect condition unless damaged in transit.
* Postage of returned items is not refunded.
* Original postage cost is included in refund.
* Paypal fees are exempt from refund.


Items returned for any reason, unless damaged, e.g. wrong size, not suitable etc will ONLY be exchangable, either as a direct swap for another item(s) of similar value or as store credit to be used another time.


Payment Conditions:

All payment must be made to the full amount inside 10 working days of purchase. If payment in not recieved by this time, then the item shall be re-listed as available.

Payment forms accepted are the following:

UK Buyers:
Card: Credit/Debit, paid via secure Protx server.
Cheque (made payable to Viva Hate).
Postal Order (Made payable to Viva Hate).
Cash (Ideally in note form. We take no responsibility for cash sent through the post).
Paypal (Sent to robspacey@hotmail.com).

International Buyers:
Card: Credit/Debit, paid via secure Protx server
UK Postal Order (Canada only) (Made payable to Viva Hate).
Paypal (Sent to robspacey@hotmail.com).
Company Giro (Made out to Viva Hate).
Cash (In note form ONLY)

All postal payments should be sent to:
Viva Hate
27 Darley Lane
Derby
DE1 3AX

Postage:

* All postage rates are set competitivly and accordingly. Items are posted inside 7 working days of payment. Items out of stock do not apply.
* All items are sent in neutral, discreet packaging.
* Wherever possible, we shall send all items to the same address, together in one package.
*Delivery dates are only an estimate. Any items needed for a particular date should be clarified with us before an order is made.